From: Michael Bode <m.g.bode@web.de>
Subject: Re: Why is OSS Commercial Software So Expensive?
Date: Tue, 17 Oct 2006 20:05:07 +0200
Date: 2006-10-17T20:05:07+02:00 [thread overview]
Message-ID: <eh360l$n4$1@online.de> (raw)
In-Reply-To: 8ZydnRrNRNzct6nYnZ2dnUVZ_qqdnZ2d@megapath.net
"Randy Brukardt" <randy@rrsoftware.com> writes:
> I think you're working from a fallacy here. You cannot sell software without
> at least limited support. When you sell something, it has to (within reason)
> do what it is supposed to do. That's likely to require at least fixing some
> bugs (or refunding some payments). And that will cost some money.
The bugs have to be fixed anyway for the supported customers. But you
are right that I have overlooked the need for some phone/email support
where the $$ customers can complain if something doesn't work.
--
Michael Bode
next prev parent reply other threads:[~2006-10-17 18:05 UTC|newest]
Thread overview: 24+ messages / expand[flat|nested] mbox.gz Atom feed top
2006-10-06 17:36 [/.] Why is OSS Commercial Software So Expensive? Martin Krischik
2006-10-12 1:19 ` Adrian Hoe
2006-10-12 3:17 ` sg
2006-10-12 5:35 ` Adrian Hoe
2006-10-12 10:07 ` Larry Kilgallen
2006-10-12 11:43 ` sg
2006-10-12 11:49 ` Dmitry A. Kazakov
2006-10-12 16:49 ` Pascal Obry
2006-10-12 18:12 ` Samuel Tardieu
2006-10-12 18:28 ` Pascal Obry
2006-10-13 11:35 ` Samuel Tardieu
2006-10-13 16:36 ` Pascal Obry
2006-10-14 0:38 ` Alexander E. Kopilovich
2006-10-14 6:57 ` Pascal Obry
2006-10-14 6:57 ` Pascal Obry
2006-10-14 10:34 ` Björn Persson
2006-10-14 21:06 ` Stephen Leake
2006-10-16 19:27 ` Michael Bode
2006-10-16 19:50 ` Pascal Obry
2006-10-16 20:35 ` Michael Bode
2006-10-17 0:57 ` Randy Brukardt
2006-10-17 18:05 ` Michael Bode [this message]
2006-10-14 7:41 ` Stephen Leake
2006-10-12 18:39 ` Stephen Leake
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