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From: dewar@cs.nyu.edu (Robert Dewar)
Subject: Re: 'cheap Ada compilers', was Re: GNAT 3.03 for OS/2
Date: 1996/03/28
Date: 1996-03-28T00:00:00+00:00	[thread overview]
Message-ID: <dewar.828063927@schonberg> (raw)
In-Reply-To: 4jelq4$d76@news2.delphi.com

tmoran said

It's true that the GNAT updates that exist are free.  But it's
been stated that if we want to see very many updates, a bunch of
people need to pay $1200/person/year for support (or donate work).
(Maybe GNAT should do 'pledge breaks'.  ;)

   Well certainly the frequency of distribution and quality of GNAT ports
   will be a function of the resources available for the various ports.
   No one is handing out free resources in this world. For example, the
   Amiga port of GNAT is at some very out of date level, simply because
   not enough people are interested.

   The OS/2 version is somewhere in between, actually the commercial
   interest in the OS/2 version of GNAT is comparable to the interest
   in the Amiga version, but luckily for the non-paying OS/2 customers,
   Robert Dewar is an OS/2 fan and not an Amiga fan. In fact I find it
   disappointing that, compared to other targets, there is so little
   interest in the OS/2 version. Alsys found much the same disappointing
   reaction to their OS/2 version.

"I haven't been to the local Egghead lately - is a grand a year
what Borland and Microsoft are charging for C++ or Visual Basic
these days?  I just got an Alsys ad in the mail for three ActivAda
products at $99, $595, and $995.  Does their 'optional subscription
plan' for these cost $1K?  As I recall RR's one year support with
upgrades cost more like a tenth of that.   I suspect, in fact, that
most people don't buy support contracts for either GNAT or commercial
software."

   Well remember we charge nothing for updates. The support we provide
   is indeed far more than casual users would want to pay, and there
   are, happilly many casual users of Ada 95! It is a premium service
   for those who need the kind of support level we provide. Our aim
   is to ensure that our paying customers using GNAT succeed, and
   that often requires a significant amount of help and advice as
   well as help in navigating around errors in various components
   of the system, including operating systems errors.

   You obviusly need to choose the Ada product and support plan that
   suits your needs. GNAT is available free, and we accept problem
   reports from all users -- many users have commented that even the
   free service we provide seems pretty good to them. On the other
   hand our commercial support services are aimed at those with critical
   projects who need a high level of support. The only way we could
   charge less is to give less support, and we don't see that as a
   service that is useful. In the world of demanding applications,
   there are no B- grades for 50% success, there are only A's and
   F's, and we are committed to our commercial users getting A's!

Robert Dewar
Ada Core Technologies

P.S. Ted, you shouldn't complain too much at all those people who are paying
what seems to you to be a high price for support. They are the ones who are
making possible the continued distribution of free versions of GNAT for
OS/2 and other systems :-)

P.P.S. Really the issue for the continued health of the OS/2 version of
GNAT has little to do with commercial support (I really don't anticipate
the OS/2 version ever being self-supporting). Instead you just have to
hope that Robert Dewar continues to like using OS/2 :-)





  parent reply	other threads:[~1996-03-28  0:00 UTC|newest]

Thread overview: 7+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
1996-03-28  0:00 'cheap Ada compilers', was Re: GNAT 3.03 for OS/2 tmoran
1996-03-28  0:00 ` Ted Dennison
1996-03-28  0:00 ` Robert Dewar [this message]
1996-04-01  0:00   ` Tarjei Jensen
  -- strict thread matches above, loose matches on Subject: below --
1996-03-28  0:00 tmoran
1996-03-28  0:00 ` Ted Dennison
1996-03-28  0:00 ` Robert Dewar
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