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From: "Marin David Condic" <dont.bother.mcondic.auntie.spam@[acm.org>
Subject: Re: Ada Operating System
Date: Thu, 28 Mar 2002 09:58:39 -0500
Date: 2002-03-28T14:58:40+00:00	[thread overview]
Message-ID: <a7vb30$l56$1@nh.pace.co.uk> (raw)
In-Reply-To: a7ntns$7hh$Organization: LJK Software <vEY3SfNlq6Uc@eisner.encompasserve.org

"Larry Kilgallen" <Kilgallen@SpamCop.net> wrote in message
news:vEY3SfNlq6Uc@eisner.encompasserve.org...
>
> That is not an issue so long as your software is imperfect.
> Once they claim a refund they don't receive updates to the
> new better version.
>
> By "imperfect" here, I mean to include "lacking features"
> rather than just "containing defects".

O.K. Maybe. But, for example, I'm running an old version of Microsoft Word
at home. I have no desire to upgrade it to the latest and greatest version
because it does what I want already. Also, I don't recall that Microsoft
offered to send me updates included in the purchase price of Word. If I want
an upgrade, I've got to pay for it.

Hypothetically, I go to CompUSA and buy Word. Install it on my machine.
Return it claiming I'm not happy with it for some reason. (or lots of them!
:-) I get my money back and still have Word doing what I need it to do. A
later version of Word comes on the market and I do the same thing. I keep
getting the upgrades and keep returning them with the story "I was hoping
that *this* version would be better..." What stops that scenario?

Not that I necessarily favor this scenario - but its worth at least
cogitating on: If there were some sort of key to a software package that
allows it to run on one machine and you were to return the software with the
key (so now you can't run it) then offering a money back guarantee is not
much of a problem. You buy it and like it - you use it indefinitely and can
move it from one machine to another. You buy it and don't like it, you
return it and can't use it anymore. That scenario might make vendors more
willing to stand behind their products because they only end up in trouble
if they produce a bad one.

MDC
--
Marin David Condic
Senior Software Engineer
Pace Micro Technology Americas    www.pacemicro.com
Enabling the digital revolution
e-Mail:    marin.condic@pacemicro.com





  parent reply	other threads:[~2002-03-28 14:58 UTC|newest]

Thread overview: 185+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2002-02-19 19:39 Ada Operating System Dann Corbit
2002-02-19 21:23 ` Adrian Knoth
2002-02-19 21:58 ` chris.danx
2002-02-19 22:40   ` Hugues Jerome
2002-02-20  0:38     ` Dann Corbit
2002-02-20 14:47       ` Joel Sherrill
2002-02-20 19:09         ` Hyman Rosen
2002-02-21 15:33           ` tony gair
2002-02-21 17:46             ` Chad R. Meiners
2002-02-21 17:57             ` Larry Kilgallen
2002-02-22  0:34               ` tony gair
2002-02-22  2:23                 ` Larry Kilgallen
2002-02-21 22:05             ` David Starner
2002-02-22  9:08             ` Adrian Hoe
2002-02-22 20:37               ` David Starner
2002-02-23  4:44                 ` Adrian Hoe
2002-02-23  6:10                   ` Mark Biggar
2002-02-23 18:04                   ` Richard Riehle
2002-02-23 18:07                   ` David Starner
2002-02-23 20:30                     ` Larry Kilgallen
2002-02-24  2:42                       ` David Starner
2002-02-24  4:27                       ` Larry Kilgallen
2002-02-24 17:15                         ` David Starner
2002-02-23 19:01                   ` Darren New
2002-02-25 13:51                   ` Marin David Condic
2002-02-26  0:47                     ` Larry Kilgallen
2002-03-05 14:16                       ` Marin David Condic
2002-02-25 17:56                   ` Pascal Obry
2002-02-25 20:01                   ` Randy Brukardt
2002-02-25 22:08                     ` Ted Dennison
2002-02-23 13:32                 ` Wannabe h4x0r
2002-02-23 13:53                   ` Jeffrey Creem
2002-02-25 18:00                     ` Pascal Obry
2002-02-23 14:05                   ` Samuel Tardieu
2002-02-23 14:31                   ` Florian Weimer
2002-02-23 20:09                     ` Wannabe h4x0r
2002-02-25 22:06                     ` Wes Groleau
2002-02-25  0:54                   ` Adrian Hoe
2002-02-25 12:52                   ` Ian S. Nelson
2002-02-23 16:41               ` Nick Roberts
2002-02-23 17:57               ` Richard Riehle
2002-02-23  3:11             ` Robert Dewar
2002-02-23  3:36               ` Dann Corbit
2002-02-23  4:42                 ` Larry Kilgallen
2002-02-25 14:05                   ` Marin David Condic
2002-02-26  0:48                     ` Larry Kilgallen
2002-02-23 18:12                 ` David Starner
2002-02-23 16:41           ` Nick Roberts
2002-02-20 13:48     ` Stephen Leake
2002-02-20  1:06 ` eunux
2002-02-23 16:41 ` Nick Roberts
2002-02-25 14:28   ` Marin David Condic
2002-02-27  5:23     ` James Ross
2002-03-05 14:28       ` Marin David Condic
2002-03-07  6:05         ` James Ross
2002-03-07 15:48           ` Marin David Condic
2002-03-08 16:03             ` Wes Groleau
2002-03-08 16:31               ` Marin David Condic
2002-03-09  9:46                 ` David Starner
2002-03-09 14:43                   ` Marin David Condic
2002-03-11 14:19                     ` Wes Groleau
2002-03-11 15:24                       ` Hyman Rosen
2002-03-09 15:40                 ` Wes Groleau
2002-03-09 15:52                   ` Marin David Condic
2002-03-09 17:54                 ` tmoran
2002-03-09 18:20                   ` Marin David Condic
2002-03-08 20:31               ` Dann Corbit
2002-03-09 15:42                 ` Wes Groleau
2002-03-09 16:34               ` Ian S. Nelson
2002-03-09 18:15                 ` Marin David Condic
2002-03-10  6:44                   ` Hyman Rosen
2002-03-10 14:37                     ` Larry Kilgallen
2002-03-11  5:03                       ` Hyman Rosen
2002-03-11 14:49                         ` Wes Groleau
2002-03-11 15:30                           ` Hyman Rosen
2002-03-11 17:30                             ` Wes Groleau
2002-03-11 17:45                               ` Hyman Rosen
2002-03-11 19:58                                 ` Wes Groleau
2002-03-12 17:42                         ` Warren W. Gay VE3WWG
2002-03-12 20:39                           ` Wes Groleau
2002-03-10 15:03                     ` Matthew Woodcraft
2002-03-10 19:40                     ` David Starner
2002-03-11  5:06                       ` Hyman Rosen
2002-03-11 15:11                         ` Marin David Condic
2002-03-18 16:18                           ` Tucker Taft
2002-03-18 17:24                             ` Marin David Condic
2002-03-25 17:25                             ` Darren New
2002-03-25 19:36                               ` Marin David Condic
2002-03-26  6:34                               ` James Ross
2002-03-26 13:56                                 ` Marin David Condic
2002-03-26 17:55                                 ` Darren New
2002-03-11 14:47                     ` Wes Groleau
2002-03-11 15:16                       ` Hyman Rosen
2002-03-11 16:04                         ` Marin David Condic
2002-03-12 17:45                           ` Warren W. Gay VE3WWG
2002-03-11 14:57                     ` Marin David Condic
2002-03-11 14:39                 ` Wes Groleau
2002-03-13  1:03               ` Pam Kelly
2002-03-13  1:45                 ` Gary Scott
2002-03-13  7:27                   ` David Starner
2002-03-13 14:02                     ` Marin David Condic
2002-03-13 22:42                     ` Pam Kelly
2002-03-13 23:28                       ` Larry Kilgallen
2002-03-27  0:51                         ` Brian Catlin
2002-03-13 23:51                       ` Marin David Condic
2002-03-14 15:54                     ` Alfred Hilscher
2002-03-13 13:54                   ` Marin David Condic
2002-03-14 13:17                     ` Larry Kilgallen
2002-03-14 17:32                       ` Marin David Condic
2002-03-13 13:49                 ` Marin David Condic
2002-03-14  2:09                   ` Pam Kelly
2002-03-14 16:01                   ` Alfred Hilscher
2002-03-14 17:43                     ` Marin David Condic
2002-03-16  9:06                       ` DPH
2002-03-16  8:00                   ` James Ross
2002-03-16 16:52                     ` Marin David Condic
2002-03-17  3:40                       ` Rod Haper
2002-03-16 20:07                     ` Robert A Duff
2002-03-17 11:23                       ` Preben Randhol
2002-03-17 21:36                       ` James Ross
2002-03-17 22:12                         ` Darren New
2002-03-18  1:25                           ` James Ross
2002-03-18  3:26                             ` Darren New
2002-03-18  5:06                               ` James Ross
2002-03-18  5:12                                 ` Darren New
2002-03-18  7:14                                   ` James Ross
2002-03-20 10:03                               ` Mats Karlssohn
2002-03-19  6:20                             ` David Starner
2002-03-23  6:06                               ` James Ross
2002-03-23 12:34                                 ` Preben Randhol
2002-03-23 21:44                                   ` David Starner
2002-03-24  3:47                                 ` Larry Kilgallen
2002-03-25 19:00                                   ` Preben Randhol
2002-03-25 19:27                                 ` Marin David Condic
2002-03-26 16:25                                   ` Wes Groleau
2002-03-26 18:01                                     ` Marin David Condic
2002-03-27 13:32                                       ` Wes Groleau
2002-03-27 14:22                                         ` sk
2002-03-27 16:39                                           ` Darren New
2002-03-27 17:07                                             ` Marin David Condic
2002-03-28  4:40                                               ` tmoran
2002-03-28 14:43                                                 ` Marin David Condic
2002-03-28  5:25                                               ` sk
2002-03-28  4:34                                       ` James Ross
2002-03-28 14:37                                         ` Marin David Condic
2002-03-29 17:52                                           ` Darren New
2002-03-26 20:23                                 ` Larry Kilgallen
2002-03-28 13:25                                 ` Larry Kilgallen
     [not found]                                 ` <a7ntns$7hh$Organization: LJK Software <vEY3SfNlq6Uc@eisner.encompasserve.org>
2002-03-28 14:58                                   ` Marin David Condic [this message]
2002-03-29 11:29                                 ` Larry Kilgallen
     [not found]                                 ` <a7ntns$7hh$Organization: LJK Software <Aj0bpsr17AIQ@eisner.encompasserve.org>
2002-03-29 14:02                                   ` Marin David Condic
2002-03-27 20:22                               ` John R. Strohm
2002-03-19  6:22                       ` David Starner
2002-03-13 14:08                 ` Wes Groleau
2002-03-13 22:02                   ` Pam Kelly
2002-03-13 22:19                     ` Larry Kilgallen
2002-03-13 23:26                       ` Pam Kelly
2002-03-14  0:49                         ` Adrian Knoth
2002-03-14 13:14                         ` Larry Kilgallen
2002-03-14 17:49                           ` Marin David Condic
2002-03-15 16:41                             ` Aidan Skinner
2002-03-15 19:26                             ` Mark Biggar
2002-03-15 20:14                               ` Marin David Condic
2002-03-15  8:03                   ` Tarjei T. Jensen
2002-03-12  2:23             ` James Ross
2002-03-12 15:28               ` Marin David Condic
2002-03-13  5:52                 ` James Ross
2002-02-27 11:30 ` Jorge Real
2002-02-28  5:34   ` tmoran
2002-02-28  8:56     ` chris.danx
2002-02-28 14:23       ` Wes Groleau
2002-02-28 13:19     ` Georg Bauhaus
2002-02-28 14:19     ` Wes Groleau
2002-02-28 15:24       ` chris.danx
2002-02-28 15:34         ` Ian Wild
2002-02-28 16:23           ` chris.danx
2002-02-28 17:52             ` Dave Poirier
2002-02-28 17:57               ` Dave Poirier
2002-03-02  4:01               ` Chad R. Meiners
2002-02-28 18:32         ` Tom Moran
2002-02-28 17:47     ` Dave Poirier
2002-02-27 21:50 ` Ken Pinard
2002-02-28  2:38   ` Dave Poirier
2002-02-28 13:49   ` Wes Groleau
2002-03-11 11:56 ` Simon Wright
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