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From: "Stephane Richard" <stephane.richard@verizon.net>
Subject: Re: Windex
Date: Tue, 28 Oct 2003 13:55:57 GMT
Date: 2003-10-28T13:55:57+00:00	[thread overview]
Message-ID: <Nzunb.18686$294.1976@nwrdny03.gnilink.net> (raw)
In-Reply-To: u8yn6bhwd.fsf@nasa.gov

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"Stephen Leake" <Stephe.Leake@nasa.gov> wrote in message
news:u8yn6bhwd.fsf@nasa.gov...
>
> Thanks.
>
> But this raises a general point. If you like/use an open source
> project, you should provide feedback to the authors. Often the only
> feedback we get is bugs. For all I know, there are hundreds of people
> using Windex, and they've never had a problem :). I'd like to hear
> from them.

*** Agreed, there should be a better effort in that direction.  Same thing
goes from users of commercial products too.  I've developped a financial
software that's being used by almost half the accountants of Canada.
They're no better at giving feedback either (if that's any comfort ;-)...but
I know they use it because I'm still in contact with the company I made it
for, and they keep on upgrading to newer versions and are quite satisfied
with it as per a few phone calls they get.  But they wouldn't let us know
that now would they? ;-).

Anyways, I'm very satisfied with Windex, and these small changes you brought
to it seem quite important to me.  Excellent work if I do say so
myself...wait, I do say so myself...hehehe...

>
> I guess I should figure out how to log the downloads from my website,
> and nag people with "satisfaction surveys".
>
> -- 
> -- Stephe


-- 
St�phane Richard
"Ada World" Webmaster
http://www.adaworld.com






      reply	other threads:[~2003-10-28 13:55 UTC|newest]

Thread overview: 4+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2003-10-27 17:00 Windex Stephen Leake
2003-10-27 17:10 ` Windex Stephane Richard
2003-10-27 19:27   ` Windex Stephen Leake
2003-10-28 13:55     ` Stephane Richard [this message]
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