From: Robert Dewar <dewar@gnat.com>
Subject: Re: Apex vs GNAT on solaris
Date: 1999/12/10
Date: 1999-12-10T00:00:00+00:00 [thread overview]
Message-ID: <82pqdg$2n6$1@nnrp1.deja.com> (raw)
In-Reply-To: 1999Dec9.104359.1@eisner
In article <1999Dec9.104359.1@eisner>,
Kilgallen@eisner.decus.org.nospam wrote:
> But ACT does not really sell compilers (or compiler licenses).
> They sell support.
That's not true at all, we do indeed sell compiler licenses
together with support. True we place much more emphasis on
support, and provide a very permissive license, but I don't
think that there is that much basic difference in sales terms.
Sure, the permissive license maybe (and very often is) a strong
selling point, as is the commitment to high level support, but
from a typical users point of view, they are indeed "buying a
compiler".
> It seems to me that someone who did not understand the effect
> that options might have on performance would be a relatively
> expensive customer to support.
Well. First we certainly do not try to do some selection of
customers on the basis of how much support they will need, and
if we did, it wouldn't work, neither we nor the customer can
really guess how much support they will need in the future.
Second, I am not even sure that your claim is even approximately
true. Sometimes it is the really knowledgable uses who make the
most use of our support services. In any case we certainly do
not try to discourage customers from using our support services,
because we want them to find out how valuable they can be :-)
Robert Dewar
Ada Core Technologies
Sent via Deja.com http://www.deja.com/
Before you buy.
next prev parent reply other threads:[~1999-12-10 0:00 UTC|newest]
Thread overview: 48+ messages / expand[flat|nested] mbox.gz Atom feed top
1999-12-07 0:00 Apex vs GNAT on solaris reason67
1999-12-07 0:00 ` reason67
1999-12-07 0:00 ` reason67
1999-12-07 0:00 ` Robert Dewar
1999-12-07 0:00 ` reason67
1999-12-08 0:00 ` Robert Dewar
1999-12-08 0:00 ` reason67
1999-12-08 0:00 ` Larry Kilgallen
1999-12-08 0:00 ` Robert Dewar
1999-12-08 0:00 ` Robert A Duff
1999-12-07 0:00 ` Roger Racine
1999-12-07 0:00 ` Jean-Pierre Rosen
1999-12-07 0:00 ` David Starner
1999-12-08 0:00 ` Robert Dewar
1999-12-07 0:00 ` Samuel T. Harris
1999-12-07 0:00 ` Larry Kilgallen
1999-12-08 0:00 ` Ted Dennison
1999-12-08 0:00 ` Robert Dewar
1999-12-08 0:00 ` Robert A Duff
1999-12-08 0:00 ` Roger Racine
1999-12-08 0:00 ` Larry Kilgallen
1999-12-08 0:00 ` Roger Racine
1999-12-08 0:00 ` tmoran
1999-12-08 0:00 ` Larry Kilgallen
1999-12-09 0:00 ` Robert Dewar
1999-12-09 0:00 ` Roger Racine
1999-12-09 0:00 ` Mike Silva
1999-12-10 0:00 ` Robert Dewar
1999-12-09 0:00 ` Larry Kilgallen
1999-12-10 0:00 ` Robert Dewar [this message]
1999-12-16 0:00 ` Stefan Skoglund
1999-12-07 0:00 ` reason67
1999-12-07 0:00 ` reason67
1999-12-07 0:00 ` reason67
1999-12-07 0:00 ` Robert Dewar
1999-12-07 0:00 ` reason67
1999-12-07 0:00 ` reason67
1999-12-07 0:00 ` reason67
1999-12-07 0:00 ` Robert Dewar
1999-12-07 0:00 ` reason67
1999-12-08 0:00 ` Robert Dewar
1999-12-08 0:00 ` reason67
1999-12-07 0:00 ` Vladimir Olensky
1999-12-07 0:00 ` Vladimir Olensky
1999-12-09 0:00 ` Geoff Bull
1999-12-09 0:00 ` Vladimir Olensky
1999-12-09 0:00 ` Vladimir Olensky
1999-12-10 0:00 ` Vladimir Olensky
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