[off-topic] open letter to ISP admins--and virus program vendors

[Wes Groleau <groleau@freeshell.org>]

<RANT>I just HAD to respond to a message that was dropped
into my mailbox twice in one minute, since it is similar
to numerous others I've received.  If your ISP is sending
messages of this sort, perhaps you'd like to help them
get a clue.  And if your virus program sends messages like
this, perhaps you could help the program's vendor get a clue.
</RANT>
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 > This e-mail is generated by the [note 1] mail
 > server to warn you that the e-mail  [snip]  is infected
 > with virus: HTML/IFrame_Exploit*.

I had very little difficulty filtering out the hundreds of
messages per day generated by the recent epidemic of this
virus.  I DO NOT APPRECIATE having the attack converted to
hundreds of messages from ISPs bragging about how they
protected me!!!!


 > Please contact the sender: very probably he/she doesn't
 > know he/she has a computer virus.

It was YOUR customer that sent it--YOU contact them.
Few of the recipients are aware that the apparent sender
is most likely forged.  You have just invited hundreds of
virus recipients to drown this innocent bystander with
angry e-mails.

And if by some chance it is not forged, wouldn't a friendly
PHONE CALL from their ISP be more effective than having them
lose mail because hundreds of flames have used up their quota?
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note 1: ISP name withheld to protect the guilty