From: ica2ph@alpha1.csv.ica.uni-stuttgart.de (Peter Hermann)
Subject: Re: Root of a GNAT problem (was: Gnat v3.05 bug or compilation problem
Date: 1996/12/10
Date: 1996-12-10T00:00:00+00:00 [thread overview]
Message-ID: <58ja35$g3m@info4.rus.uni-stuttgart.de> (raw)
In-Reply-To: dewar.850183545@merv
Robert Dewar (dewar@merv.cs.nyu.edu) wrote:
: The one thing that is missing is the X, but there is a good reason for
: this, in our experience, even unsupported users would regard this as a
: commitment, and yell at us for not meeting it.
Which is clearly not justified.
ACT is certainly not responsible for impudent children.
I simply asked for more transparency.
The process became too opaque for non-customers.
Robert's statements deserve agreement, no doubt.
But I can't identify and trace my item submitted, that's all.
In summary I made the same good experience like Norman H. Cohen wrote,
therefore I really can't complain. However I think,
that ACT does not have to do more work when preserving the
visibility of the bug report mechanism of the old days.
I even see an advantage: The low priority assignments for a non-customer
could drive him to a customer ;-)
--
Peter Hermann Tel:+49-711-685-3611 Fax:3758 ph@csv.ica.uni-stuttgart.de
Pfaffenwaldring 27, 70569 Stuttgart Uni Computeranwendungen
Team Ada: "C'mon people let the world begin" (Paul McCartney)
next prev parent reply other threads:[~1996-12-10 0:00 UTC|newest]
Thread overview: 35+ messages / expand[flat|nested] mbox.gz Atom feed top
[not found] <01bbdc70$2e557160$262a6282@cln49ae>
1996-11-27 0:00 ` Slice and Unbounded String Robert Dewar
1996-11-27 0:00 ` Robert A Duff
1996-11-30 0:00 ` Robert Dewar
1996-12-01 0:00 ` Robert A Duff
1996-12-01 0:00 ` Robert Dewar
1996-12-01 0:00 ` Ben Brosgol
1996-12-09 0:00 ` Gnat v3.05 bug or compilation problem MAKOUDI Jaouad (Stag. Kermarrec)
1996-12-09 0:00 ` Larry Kilgallen
1996-12-09 0:00 ` Root of a GNAT problem (was: " Peter Hermann
1996-12-09 0:00 ` Robert Dewar
1996-12-10 0:00 ` Ken Garlington
1996-12-10 0:00 ` Robert Dewar
1996-12-10 0:00 ` Tom Moran
1996-12-11 0:00 ` Robert Dewar
1996-12-11 0:00 ` Peter Hermann
1996-12-11 0:00 ` Robert Dewar
1996-12-11 0:00 ` Larry Kilgallen
1996-12-11 0:00 ` Norman H. Cohen
1996-12-11 0:00 ` Tom Moran
1996-12-12 0:00 ` Larry Kilgallen
1996-12-11 0:00 ` Robert Dewar
1996-12-12 0:00 ` John Cosby
1996-12-13 0:00 ` Robert Dewar
1996-12-09 0:00 ` Larry Kilgallen
1996-12-09 0:00 ` Robert Dewar
1996-12-10 0:00 ` Larry Kilgallen
1996-12-10 0:00 ` Robert Dewar
1996-12-10 0:00 ` Peter Hermann [this message]
1996-12-10 0:00 ` Robert Dewar
1996-12-10 0:00 ` Tom Moran
1996-12-11 0:00 ` Robert Dewar
1996-12-18 0:00 ` Ted Dennison
1996-12-18 0:00 ` Tom Moran
1996-12-23 0:00 ` Robert Dewar
1996-12-09 0:00 ` Norman H. Cohen
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