From: "DuckE" <nospam_steved@pacifier.com>
Subject: Re: GNAT Support Costs
Date: 2000/01/23
Date: 2000-01-23T00:00:00+00:00 [thread overview]
Message-ID: <388be7b7.0@news.pacifier.com> (raw)
In-Reply-To: 388B803A.4DC86714@quadruscorp.com
> It would seem to me that it might pay to "segment the market" here.
> There are tiers of customers with varying levels of support needed. Some
> might simply need questions answered and advice on how to use the
> product to achieve their objectives. (I've fallen into this category
> many times!) Others might need that sort of technical support plus new
> releases as soon as they are available. Still others might need all of
> that plus bug fixes & enhancements on demand. Also, some projects are
> very small (one person) while others could be quite large and long
> lived. Structuring support contracts to try to capture each of those
> segments makes business sense.
I believe the relatively high cost of support for GNAT for small projects is
an indication that ACT is not "hungry" for paying customers. I view this as
a sign that Ada Core is a healthy company.
As ACT representatives will tell you, their cost is not high when compared
to similar products used in industry.
SteveD
next prev parent reply other threads:[~2000-01-23 0:00 UTC|newest]
Thread overview: 46+ messages / expand[flat|nested] mbox.gz Atom feed top
2000-01-22 0:00 GNAT Support Costs Robert Kirkbride
2000-01-23 0:00 ` Simon Wright
2000-01-23 0:00 ` Larry Kilgallen
2000-01-24 0:00 ` Richard D Riehle
2000-01-24 0:00 ` Jeff Creem
2000-01-25 0:00 ` Ed Falis
2000-01-23 0:00 ` Geoff Bull
2000-01-23 0:00 ` Marin D. Condic
2000-01-23 0:00 ` DuckE [this message]
2000-01-24 0:00 ` Marin D. Condic
2000-01-24 0:00 ` Preben Randhol
2000-01-24 0:00 ` Rob Kirkbride
2000-01-25 0:00 ` Pascal Obry
2000-01-27 0:00 ` Stephen Leake
2000-01-28 0:00 ` Rob Kirkbride
2000-01-29 0:00 ` Laurent Guerby
2000-01-30 0:00 ` Rob Kirkbride
2000-01-31 0:00 ` Laurent Guerby
2000-02-05 0:00 ` Robert Dewar
2000-02-10 0:00 ` Jean-Marten Marchi
2000-02-10 0:00 ` Robert Dewar
2000-02-10 0:00 ` Andreas Winckler
2000-02-10 0:00 ` DuckE
2000-02-11 0:00 ` Craig Spannring
2000-02-11 0:00 ` Larry Kilgallen
2000-02-10 0:00 ` Larry Kilgallen
2000-02-10 0:00 ` Robert Dewar
2000-02-10 0:00 ` Brian Rogoff
2000-02-10 0:00 ` Andreas Winckler
2000-02-10 0:00 ` Brian Rogoff
2000-02-11 0:00 ` Andreas Winckler
2000-02-11 0:00 ` Jean-Marc Bourguet
2000-02-11 0:00 ` Ted Dennison
2000-02-10 0:00 ` Robert Dewar
2000-02-11 0:00 ` Andreas Winckler
2000-02-11 0:00 ` Tarjei T. Jensen
2000-02-11 0:00 ` Andreas Winckler
2000-02-11 0:00 ` Gautier
2000-02-11 0:00 ` Tarjei T. Jensen
2000-02-11 0:00 ` Andreas Winckler
2000-02-11 0:00 ` Robert A Duff
2000-02-12 0:00 ` Robert Dewar
2000-02-11 0:00 ` Tarjei T. Jensen
2000-02-05 0:00 ` Robert Dewar
2000-02-10 0:00 ` Rush Kester
2000-01-28 0:00 ` Florian Weimer
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