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From: Ken Garlington <GarlingtonKE@lmtas.lmco.com>
Subject: Re: Root of a GNAT problem (was: Gnat v3.05 bug or compilation problem
Date: 1996/12/10
Date: 1996-12-10T00:00:00+00:00	[thread overview]
Message-ID: <32AD9D35.4D1@lmtas.lmco.com> (raw)
In-Reply-To: dewar.850182311@merv


Robert Dewar wrote:
> 
>   I see that non-paying customers would like to get free support of this
>   kind, and would consider it an advantage, but tracking bugs externally
>   and corresponding on their status is time consuming, and is a service
>   we provide only for our customers.

Has there been some consideration of having a site where anyone could
log
in anonymously, and run queries against a problem tracking database?
SD-Scicon experimented with such a system some time back, and I found it
very useful. The GNAT bug list delivered with the compiler is useful,
but
of course it's not a complete list, nor do the titles alone always
explain
the bug.

Bonus points: Have the developers add status to the problem reports, so
that everyone can see what you guys at ACT do all day (when you're not
on
c.l.a, of course)!

By the way, if such a database were made available, I would strongly
recommend keeping rejected problem reports in there. They can serve as a
very useful FAQ supplement...

--
LMTAS - The Fighter Enterprise - "Our Brand Means Quality"
For job listings, other info: http://www.lmtas.com or
http://www.lmco.com




  reply	other threads:[~1996-12-10  0:00 UTC|newest]

Thread overview: 35+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
     [not found] <01bbdc70$2e557160$262a6282@cln49ae>
1996-11-27  0:00 ` Slice and Unbounded String Robert Dewar
1996-11-27  0:00 ` Robert A Duff
1996-11-30  0:00   ` Robert Dewar
1996-12-01  0:00     ` Robert A Duff
1996-12-01  0:00       ` Robert Dewar
1996-12-01  0:00         ` Ben Brosgol
1996-12-09  0:00     ` Gnat v3.05 bug or compilation problem MAKOUDI Jaouad (Stag. Kermarrec)
1996-12-09  0:00       ` Root of a GNAT problem (was: " Peter Hermann
1996-12-09  0:00         ` Norman H. Cohen
1996-12-09  0:00         ` Larry Kilgallen
1996-12-09  0:00           ` Robert Dewar
1996-12-10  0:00             ` Peter Hermann
1996-12-10  0:00               ` Robert Dewar
1996-12-10  0:00             ` Tom Moran
1996-12-11  0:00               ` Robert Dewar
1996-12-18  0:00               ` Ted Dennison
1996-12-18  0:00                 ` Tom Moran
1996-12-23  0:00                   ` Robert Dewar
1996-12-10  0:00             ` Larry Kilgallen
1996-12-10  0:00               ` Robert Dewar
1996-12-09  0:00         ` Robert Dewar
1996-12-10  0:00           ` Ken Garlington [this message]
1996-12-10  0:00             ` Tom Moran
1996-12-11  0:00               ` Larry Kilgallen
1996-12-11  0:00                 ` Norman H. Cohen
1996-12-11  0:00                   ` Tom Moran
1996-12-12  0:00                     ` Larry Kilgallen
1996-12-11  0:00                 ` Robert Dewar
1996-12-11  0:00               ` Peter Hermann
1996-12-11  0:00                 ` Robert Dewar
1996-12-11  0:00               ` Robert Dewar
1996-12-12  0:00               ` John Cosby
1996-12-13  0:00                 ` Robert Dewar
1996-12-10  0:00             ` Robert Dewar
1996-12-09  0:00       ` Larry Kilgallen
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