From: Michele Zundo <mzundo@mail-gw.esoc.esa.de>
Subject: Rational customer service praise.
Date: 1996/03/22
Date: 1996-03-22T00:00:00+00:00 [thread overview]
Message-ID: <3152E337.5B93@mail-gw.esoc.esa.de> (raw)
In-Reply-To: 4ibo7n$fd2@info.estec.esa.nl
In my previous post I was looking for docs on Meridian OpenAda Mac
which were apparently missing from the Ada83 compiler I just bought
from DC-Heath UK (for a bargain price, if you have a Mac buy it!).
Well, I contacted Rational (which bought Verdix which bought Meridian )
at support@rational.com, the support rep was very responsive and she
faxed me (here in Germany) the installation pages of the
manual to allow me to start working. Yesterday I had a big
surprise when I received completely free of charge a complete new
copy of the manual shipped via FedEx!!!! :-)
What can I say? This is a good customer service.
Regards
Mike
next parent reply other threads:[~1996-03-22 0:00 UTC|newest]
Thread overview: 2+ messages / expand[flat|nested] mbox.gz Atom feed top
[not found] <4ibo7n$fd2@info.estec.esa.nl>
1996-03-22 0:00 ` Michele Zundo [this message]
1996-03-24 0:00 ` HELP! Meridian OpenAda for Mac, do MEL Docs exists ? Arthur Evans Jr
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