From: kilgallen@eisner.decus.org (Larry Kilgallen)
Subject: Re: Reporting gnat bugs (was: Gnat 3.11 whinings)
Date: 1999/01/28
Date: 1999-01-28T00:00:00+00:00 [thread overview]
Message-ID: <1999Jan28.163826.1@eisner> (raw)
In-Reply-To: 78qbak$m7t$1@nnrp1.dejanews.com
In article <78qbak$m7t$1@nnrp1.dejanews.com>, dennison@telepath.com writes:
> In article <78q6ee$hj3$1@nnrp1.dejanews.com>,
> robert_dewar@my-dejanews.com wrote:
>> In article <78q0cd$bk2$1@nnrp1.dejanews.com>,
>> dennison@telepath.com wrote:
>> > As you say, this problem has already been discovered by
>> > ACT and logged, so my reporting it to ACT at this point
>> > would serve no purpose whatsoever.
>>
>> Actually that is for the record not true. Our tracking
>> system most definitely differentiates between problems
>> we have noticed ourselves and those that users have
>> noticed!
>
> Really? Having always worked on custom-developed software, that possiblity had
> not occurred to me. Is it a real difference in priority, or just another
> possible sort key?
Defects which are (potentially) user-visible are more important
than those which cannot be detected by the user.
It can be difficult to prove that a defect cannot be detected by
the user, but proving the affirmative by example is trivial, if
you have the example.
Larry Kilgallen
next prev parent reply other threads:[~1999-01-28 0:00 UTC|newest]
Thread overview: 19+ messages / expand[flat|nested] mbox.gz Atom feed top
1999-01-26 0:00 Gnat 3.11 whinings dennison
1999-01-26 0:00 ` robert_dewar
1999-01-26 0:00 ` Markus Kuhn
1999-01-26 0:00 ` Al Christians
1999-01-27 0:00 ` dennison
1999-01-28 0:00 ` dewar
1999-01-28 0:00 ` dennison
1999-01-28 0:00 ` robert_dewar
1999-01-28 0:00 ` Reporting gnat bugs (was: Gnat 3.11 whinings) dennison
1999-01-28 0:00 ` Larry Kilgallen [this message]
1999-01-29 0:00 ` dewar
1999-01-29 0:00 ` Larry Kilgallen
1999-01-29 0:00 ` dennison
1999-01-30 0:00 ` robert_dewar
1999-01-26 0:00 ` Gnat 3.11 whinings dennison
1999-01-26 0:00 ` Larry Kilgallen
1999-01-27 0:00 ` dennison
1999-01-27 0:00 ` dewar
1999-01-26 0:00 ` Al Christians
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