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From: evans@evans.pgh.pa.us (Arthur Evans Jr)
Subject: Re: Some questions about Ada.
Date: 1996/05/05
Message-ID: <evans-0505961547050001@ppp2.pgh.net>#1/1
X-Deja-AN: 153154407
references: <DqrD2C.Jyr@undergrad.math.uwaterloo.ca>
 <dewar.831213757@schonberg> <Dqvx6E.IIo@world.std.com>
 <dewar.831268468@schonberg> <DqxKEz.Cs0@world.std.com>
organization: Ada Consulting
newsgroups: comp.lang.ada
Date: 1996-05-05T00:00:00+00:00
List-Id: <comp.lang.ada>


In article <DqxKEz.Cs0@world.std.com>,
bobduff@world.std.com (Robert A Duff) wrote:

> In article <dewar.831268468@schonberg>, Robert Dewar <dewar@cs.nyu.edu> wrote:
> >I see you are not in the customer support business :-)
> 
> Actually, I have been, and I found it extremely frustrating to
> communicate programs by telephone.

Indeed.  Some years ago a vendor I was associated with had a customer
who couldn't compile a body stub and complained by telephone.  The
support staff could not recreate the problem, at all.  After much agony,
they found out that the customer had written

    seperate (FOO)
    package BAR is ...

Art Evans

Arthur Evans Jr, PhD        Phone: 412-963-0839
Ada Consulting              FAX:   412-963-0927
461 Fairview Road
Pittsburgh PA  15238-1933
evans@evans.pgh.pa.us

If you don't yet see it, ...

... check for spelling errors.