From mboxrd@z Thu Jan 1 00:00:00 1970 X-Spam-Checker-Version: SpamAssassin 3.4.4 (2020-01-24) on polar.synack.me X-Spam-Level: X-Spam-Status: No, score=-1.9 required=5.0 tests=BAYES_00,FREEMAIL_FROM autolearn=ham autolearn_force=no version=3.4.4 X-Google-Thread: 103376,fc6b98caa14b4851 X-Google-Attributes: gid103376,public X-Google-Language: ENGLISH,ASCII-7-bit Path: g2news2.google.com!news2.google.com!news1.google.com!news.germany.com!news.belwue.de!rz.uni-karlsruhe.de!feed.news.schlund.de!schlund.de!news.online.de!not-for-mail From: Michael Bode Newsgroups: comp.lang.ada Subject: Re: Why is OSS Commercial Software So Expensive? Date: Tue, 17 Oct 2006 20:05:07 +0200 Organization: 1&1 Internet AG Message-ID: References: <3698634.pnVmuSdKQp@linux1.krischik.com> <1160631304.552665.260340@m7g2000cwm.googlegroups.com> <452E7201.1010407@obry.net> <4533E296.1050905@obry.net> <8ZydnRrNRNzct6nYnZ2dnUVZ_qqdnZ2d@megapath.net> NNTP-Posting-Host: p54af0ebc.dip0.t-ipconnect.de Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii X-Trace: online.de 1161108309 740 84.175.14.188 (17 Oct 2006 18:05:09 GMT) X-Complaints-To: abuse@einsundeins.com NNTP-Posting-Date: Tue, 17 Oct 2006 18:05:09 +0000 (UTC) X-message-flag: IMPORTANT MESSAGE -- PLEASE READ IMMEDIATELY!!! X-Accepted-File-Formats: ASCII, .rtf, .ps, .pdf - *NO* MS Office files User-Agent: Gnus/5.1007 (Gnus v5.10.7) Emacs/21.4 (gnu/linux) Xref: g2news2.google.com comp.lang.ada:7009 Date: 2006-10-17T20:05:07+02:00 List-Id: "Randy Brukardt" writes: > I think you're working from a fallacy here. You cannot sell software without > at least limited support. When you sell something, it has to (within reason) > do what it is supposed to do. That's likely to require at least fixing some > bugs (or refunding some payments). And that will cost some money. The bugs have to be fixed anyway for the supported customers. But you are right that I have overlooked the need for some phone/email support where the $$ customers can complain if something doesn't work. -- Michael Bode