From mboxrd@z Thu Jan 1 00:00:00 1970 X-Spam-Checker-Version: SpamAssassin 3.4.4 (2020-01-24) on polar.synack.me X-Spam-Level: X-Spam-Status: No, score=-1.3 required=5.0 tests=BAYES_00,INVALID_MSGID autolearn=no autolearn_force=no version=3.4.4 X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 103376,978f50245fc02645 X-Google-Attributes: gid103376,public From: dewar@merv.cs.nyu.edu (Robert Dewar) Subject: Re: Root of a GNAT problem (was: Gnat v3.05 bug or compilation problem Date: 1996/12/10 Message-ID: #1/1 X-Deja-AN: 204497284 references: <58h301$gad@alfali.enst-bretagne.fr> <58h6n2$2hbi@info4.rus.uni-stuttgart.de> <1996Dec9.110039.1@eisner> <58ja35$g3m@info4.rus.uni-stuttgart.de> organization: New York University newsgroups: comp.lang.ada Date: 1996-12-10T00:00:00+00:00 List-Id: Peter Herman said "I simply asked for more transparency. The process became too opaque for non-customers. Robert's statements deserve agreement, no doubt. But I can't identify and trace my item submitted, that's all. In summary I made the same good experience like Norman H. Cohen wrote, therefore I really can't complain. However I think, that ACT does not have to do more work when preserving the visibility of the bug report mechanism of the old days. I even see an advantage: The low priority assignments for a non-customer could drive him to a customer ;-)" Yes, I know what you are asking for, but despite your "think", it does in practice take significant resources to "preserve the visibility of the bug report mechanism of the old days" for non-paying customers. In the old days, the DoD supported GNAT directly, and we did provide free support, now it doesn't, and we don't! We do continue to provide public releases of GNAT. Often people are under the impression that somehow this is required by the GPL, but it is not. The GPL does not require you to distribute anything, and does not require you to distribute it free if you do (there is much confusion on this issue, for example, the text at adahome contains some completely incorrect statements on this issue). However, we feel that it is sufficiently important for the Ada community for GNAT to be easily available, that we do spend the necessary resources to make these free releases, even though this work is not supported by anyone. But we definitely do NOT have the time to exchange bug tracking information with unsupported users.