From mboxrd@z Thu Jan 1 00:00:00 1970 X-Spam-Checker-Version: SpamAssassin 3.4.4 (2020-01-24) on polar.synack.me X-Spam-Level: X-Spam-Status: No, score=-1.3 required=5.0 tests=BAYES_00,INVALID_MSGID autolearn=no autolearn_force=no version=3.4.4 X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 103376,39771fafaed6ec26 X-Google-Attributes: gid103376,public From: dewar@cs.nyu.edu (Robert Dewar) Subject: Re: GNAT tracking #s Date: 1996/06/28 Message-ID: #1/1 X-Deja-AN: 163197903 references: <4qr6p1$29k6@info4.rus.uni-stuttgart.de> organization: Courant Institute of Mathematical Sciences newsgroups: comp.lang.ada Date: 1996-06-28T00:00:00+00:00 List-Id: Peter Herman wrote "Robert, after transition from GNAT to ACT you seem to no longer assign tracking numbers to feedback-contributions of unsupported users of GNAT. (I intentionally omit the word "bug report"). Could you imagine the introduction of some "muddy tracking numbers"? ;-)" First, you really mean transition from NYU to ACT, not GNAT to ACT, since we are talking about GNAT in either case. At NYU, we were being funded by the US DoD to develop GNAT and provide general support for GNAT. That funding ended in July of 1995, at which time ACT took on the support. We no longer have specific funding for providing support for the general user community. As I have noted before we do accept bug reports from anyone and eventually look at them, but we minimize the effort that is required for processing these reports, and in particular, we do not assign tracking numbers to those who submit them, or enter into discussions about their status [except in specific cases where it seems useful to us to do so]. Sure I realize you would prefer that we do the extra work to assign these tracking numbers (and indeed that we provide free support for everyone :-) However, I am afraid the US government funded free lunch is over here. We certainly appreciate the fact that the DoD was willing to launch this project, but we also agree that it is perfectly reasonable for them not to fund it in this general manner indefinitely, and that it makes better sense all round for those who need GNAT support to be the ones who pay for it. We will do our best to maintain general availability of lastest versions of GNAT, both in binary and source form (note that that there is nothing in the GPL, or in the way GNAT is set up that requires us to make these versions available, it is something we choose to do as part of our effort to encourage widespread use of Ada). We will also continue to accept bug reports from everyone, and eventually to fix all the bugs that are reported, but that's the extent of the free support that is available at the current time from Ada Core Technologies. Robert Dewar Ada Core Technologies