From mboxrd@z Thu Jan 1 00:00:00 1970 X-Spam-Checker-Version: SpamAssassin 3.4.4 (2020-01-24) on polar.synack.me X-Spam-Level: X-Spam-Status: No, score=0.8 required=5.0 tests=AC_FROM_MANY_DOTS,BAYES_00, MONEY_BACK autolearn=no autolearn_force=no version=3.4.4 X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 103376,85034d1ac78a66eb X-Google-Attributes: gid103376,public X-Google-ArrivalTime: 2002-03-28 18:02:48 PST Path: archiver1.google.com!news1.google.com!newsfeed.stanford.edu!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!newsfeed.icl.net!psiuk-p2!psiuk-p3!uknet!psiuk-n!news.pace.co.uk!nh.pace.co.uk!not-for-mail From: "Marin David Condic" Newsgroups: comp.lang.ada Subject: Re: Ada Operating System Date: Thu, 28 Mar 2002 09:58:39 -0500 Organization: Posted on a server owned by Pace Micro Technology plc Message-ID: References: <3C88E0D1.89161C16@despammed.com> <3C9514DD.9CF1F84A@san.rr.com> <99da9u0909rsblfdcc1ru7jd2r9q461qhk@4ax.com> <436o9uc7jg590rv5rb1l9v6be8vk49s278@4ax.com> NNTP-Posting-Host: dhcp-200-133.miami.pace.co.uk X-Trace: nh.pace.co.uk 1017327520 21670 136.170.200.133 (28 Mar 2002 14:58:40 GMT) X-Complaints-To: newsmaster@news.cam.pace.co.uk NNTP-Posting-Date: 28 Mar 2002 14:58:40 GMT X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 5.50.4522.1200 X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4522.1200 Xref: archiver1.google.com comp.lang.ada:21803 Date: 2002-03-28T14:58:40+00:00 List-Id: "Larry Kilgallen" wrote in message news:vEY3SfNlq6Uc@eisner.encompasserve.org... > > That is not an issue so long as your software is imperfect. > Once they claim a refund they don't receive updates to the > new better version. > > By "imperfect" here, I mean to include "lacking features" > rather than just "containing defects". O.K. Maybe. But, for example, I'm running an old version of Microsoft Word at home. I have no desire to upgrade it to the latest and greatest version because it does what I want already. Also, I don't recall that Microsoft offered to send me updates included in the purchase price of Word. If I want an upgrade, I've got to pay for it. Hypothetically, I go to CompUSA and buy Word. Install it on my machine. Return it claiming I'm not happy with it for some reason. (or lots of them! :-) I get my money back and still have Word doing what I need it to do. A later version of Word comes on the market and I do the same thing. I keep getting the upgrades and keep returning them with the story "I was hoping that *this* version would be better..." What stops that scenario? Not that I necessarily favor this scenario - but its worth at least cogitating on: If there were some sort of key to a software package that allows it to run on one machine and you were to return the software with the key (so now you can't run it) then offering a money back guarantee is not much of a problem. You buy it and like it - you use it indefinitely and can move it from one machine to another. You buy it and don't like it, you return it and can't use it anymore. That scenario might make vendors more willing to stand behind their products because they only end up in trouble if they produce a bad one. MDC -- Marin David Condic Senior Software Engineer Pace Micro Technology Americas www.pacemicro.com Enabling the digital revolution e-Mail: marin.condic@pacemicro.com