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From: Britt <britt.snodgrass@gmail.com>
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Subject: Re: A new name for software failure : the glitch
Date: Sun, 5 Aug 2012 05:45:22 -0700 (PDT)
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Date: 2012-08-05T05:45:22-07:00
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Another "glitch": Southwest Airlines has a 50% off airfare sale but then charges credit cards 6 to 36 times over:

http://news.blogs.cnn.com/2012/08/04/southwest-airlines-promo-glitch-charges-customers-for-flights-aplenty/?hpt=hp_t2