From mboxrd@z Thu Jan 1 00:00:00 1970 X-Spam-Checker-Version: SpamAssassin 3.4.4 (2020-01-24) on polar.synack.me X-Spam-Level: X-Spam-Status: No, score=-1.3 required=5.0 tests=BAYES_00,INVALID_MSGID autolearn=no autolearn_force=no version=3.4.4 X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 103376,184737148aef02ac X-Google-Attributes: gid103376,public From: dennison@telepath.com Subject: Re: A Modest Defense of ACT (though they are big boys and can take care of themselves) Date: 1999/02/25 Message-ID: <7b4c0a$gmu$1@nnrp1.dejanews.com>#1/1 X-Deja-AN: 448420676 References: <78sojm$crk$1@plug.news.pipex.net> <7982p7$nll$1@plug.news.pipex.net> <87aeyv4kbg.fsf@mihalis.ix.netcom.com> <79asc3$cq3$1@nnrp1.dejanews.com> <79c2ch$j1c$1@remarQ.com> <79ckt6$rp3$1@nnrp1.dejanews.com> <7ah65p$4ag$1@remarQ.com> <36CF00DB.43DF428C@lmco.com> <7arqt6$3ef$1@nnrp1.dejanews.com> <36D41563.D8A72F6B@lmco.com> X-Http-Proxy: 1.0 x4.dejanews.com:80 (Squid/1.1.22) for client 204.48.27.130 Organization: Deja News - The Leader in Internet Discussion X-Article-Creation-Date: Thu Feb 25 20:32:09 1999 GMT Newsgroups: comp.lang.ada X-Http-User-Agent: Mozilla/4.5 [en] (WinNT; I) Date: 1999-02-25T00:00:00+00:00 List-Id: In article <36D41563.D8A72F6B@lmco.com>, Steve Quinlan wrote: > dennison@telepath.com wrote: > > > {choke!} > > > > Well, that was a well-considered response. I take it you've suggested > things to ACT that they did not implement. This is of course evidence that > they are unwilling to listen to suggestions. Well, I am a little curious where that belief of yours came from. It jibes neither with my personal experience, nor (more importantly) with what I have witnessed in the last 5 years here on c.l.a. I'm not trying to be anti-ACT here. I think they have been a wonderful source of good for the Ada community. Where would Ada be right now without Gnat? (Nowhere, that's where!) But not stopping there, they consistently do more than they have to or need to. Witness GLADE, the spitbol packages, etc. Also (where the rubber meets the road) whenever I've submitted a bug report through official channels as an unsupported user I got aswesome response. Way better than most companies tech support when I *am* supported. I'm not knocking the likes of GreenHills, Rational, Aonix either. But I have submitted bug reports through email to all of them, and not once did I ever get a complete response from the president of the company within an hour. :-) T.E.D. -----------== Posted via Deja News, The Discussion Network ==---------- http://www.dejanews.com/ Search, Read, Discuss, or Start Your Own