From mboxrd@z Thu Jan 1 00:00:00 1970 X-Spam-Checker-Version: SpamAssassin 3.4.4 (2020-01-24) on polar.synack.me X-Spam-Level: X-Spam-Status: No, score=-1.3 required=5.0 tests=BAYES_00,INVALID_MSGID autolearn=no autolearn_force=no version=3.4.4 X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 103376,c83229a21d53b2b3 X-Google-Attributes: gid103376,public From: dewar@gnat.com Subject: Re: Long Float Error from Gnat Date: 1998/11/02 Message-ID: <71j815$uv9$1@nnrp1.dejanews.com>#1/1 X-Deja-AN: 407440659 References: <3638F49C.E90A401E@easystreet.com> <363A49F3.DB0A0196@easystreet.com> <71fob8$r2e$1@nnrp1.dejanews.com> <363B6EBF.C67DA0DC@easystreet.com> <71hul6$bjf$1@nnrp1.dejanews.com> <363C8EAA.57DBA71C@easystreet.com> X-Http-Proxy: 1.0 x14.dejanews.com:80 (Squid/1.1.22) for client 205.232.38.14 Organization: Deja News - The Leader in Internet Discussion X-Article-Creation-Date: Mon Nov 02 03:13:40 1998 GMT Newsgroups: comp.lang.ada X-Http-User-Agent: Mozilla/2.02 (OS/2; I) Date: 1998-11-02T00:00:00+00:00 List-Id: In article <363C8EAA.57DBA71C@easystreet.com>, Al Christians wrote: > if none of those customers with their CMM software processes have found > this problem that I unearthed within about 1 month of starting to use > GNAT day-to-day for real work in my 1-person operation, and if none of > them would ask ACT to fix it, who am I to complain? As anyone in the compiler business will tell you, you can have thousands of users, and have them run all kinds of extremely complex code, and then some one comes along and does something amazingly simple, and you find a surprising bug involving something simple that never worked, and it is hard to believe that no one has noticed it. Actually this isn't unique to compilers, look at all the simple bugs that exist in Windows 95 for example, after literally thousands of beta testers had hammered it. So it's not a matter of complaining at all, but simply noting that you have found something strange, and you should not assume that all these "customers with their CM processes" will have found the bug! We have lots of bug reports from non-supported users, and some small but significant percentage turn out to be real bugs that no one else has noticed. Even if you are paying ACT nothing at all, we will look carefully at your report, and it is a bug, will fix it in a future release -- not such a bad deal for $0.00! We can't promise immediate response or an immediate fix, that guarateed response is reserved for our supported customers, but we do look at EVERY report submitted carefully, and if they represent bugs, will fix them. Note that it is always more likely that we will look sooner, and fix the problem sooner, if your report is simple and well documented (this is true for customers as well!) Robert Dewar Ada Core Technologies -----------== Posted via Deja News, The Discussion Network ==---------- http://www.dejanews.com/ Search, Read, Discuss, or Start Your Own