From mboxrd@z Thu Jan 1 00:00:00 1970 X-Spam-Checker-Version: SpamAssassin 3.4.4 (2020-01-24) on polar.synack.me X-Spam-Level: X-Spam-Status: No, score=-1.3 required=5.0 tests=BAYES_00,INVALID_MSGID autolearn=no autolearn_force=no version=3.4.4 X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 103376,e6545823a74c7c29 X-Google-Attributes: gid103376,public From: dewarr@my-dejanews.com Subject: Re: GNAT Professional ? Date: 1998/09/15 Message-ID: <6tmpn0$1ms$1@nnrp1.dejanews.com>#1/1 X-Deja-AN: 391484759 References: <6t6ihg$dkn1@onews.collins.rockwell.com> <6t93vn$g8l$1@nnrp1.dejanews.com> <35F91C48.87202332@elca-matrix.ch> <6tc3bf$omu$1@nnrp1.dejanews.com> <35FABAEA.BBA81103@grep.net> <6tk2gb$tkf$1@nnrp1.dejanews.com> <35FE3057.B87B0FF@grep.net> <6tlo7s$p4r$1@infosun2.rus.uni-stuttgart.de> X-Http-Proxy: 1.0 x8.dejanews.com:80 (Squid/1.1.22) for client 205.232.38.14 Organization: Deja News - The Leader in Internet Discussion X-Article-Creation-Date: Tue Sep 15 22:28:48 1998 GMT Newsgroups: comp.lang.ada X-Http-User-Agent: Mozilla/2.02 (OS/2; I) Date: 1998-09-15T00:00:00+00:00 List-Id: In article <6tlo7s$p4r$1@infosun2.rus.uni-stuttgart.de>, Peter Hermann wrote: Feedback is a precious good. ACT discourages this free income > in-so-far that non-paying customers can't see the status of their > contributions, like thrown into a black hole. So why reporting? Well of course Peter is entitled to his opinion, and is free to make his own decisions, but just to state ACT policy here, we will receive bug reports from users of the public version if they are properly formatted and complete with sources, and they do not go into a black hole, but on the contrary do get examined sooner or later. Of course they do have rather low priority compared to problems and questions from our paying customers. Providing tracking information for such bugs is not only time consuming, but we have in the past had many experiences of people demanding that we hurry up and fix their bug even though they are not supported customers, in some cases people have got quite loud and angry. It is surprising what some people expect for free. Anyway, we don't have the resources to track reports from non-supported customers, so we are not able to provide this service. If you need this kind of tracking, you need to be a supported customer. But we certainly thank those users of the public version, who unlike Peter, find it worth while to take the effort to report problems, and in the rare cases where these are actually new bug reports, these problems do get fixed. Robert Dewar Ada Core Technologies -----== Posted via Deja News, The Leader in Internet Discussion ==----- http://www.dejanews.com/rg_mkgrp.xp Create Your Own Free Member Forum