From mboxrd@z Thu Jan 1 00:00:00 1970 X-Spam-Checker-Version: SpamAssassin 3.4.4 (2020-01-24) on polar.synack.me X-Spam-Level: X-Spam-Status: No, score=0.2 required=5.0 tests=BAYES_00,INVALID_MSGID, REPLYTO_WITHOUT_TO_CC autolearn=no autolearn_force=no version=3.4.4 X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 103376,47c31ee2e50a590c X-Google-Attributes: gid103376,public From: brh@cray.com (Brian Hanson) Subject: Re: Ada saved by gnat (was Re: Where's Aet Date: 1995/04/20 Message-ID: <1995Apr20.095710.13899@driftwood.cray.com>#1/1 X-Deja-AN: 101283222 references: <3mjcci$gcg@news.znet.com> organization: Cray Research, Inc., Eagan, MN reply-to: brh@cray.com newsgroups: comp.lang.ada originator: brh@fir306 Date: 1995-04-20T00:00:00+00:00 List-Id: Jim Dorman writes >I think a better approach would be to support the vendors, advise them, >not the world, of any product shortcomings and give them an opportunity >to "fix or add" your personal pet item. Have we forgotten the old adage.. > > If you don't like it, tell me > If you do like it, tell the world I think this adage is just wishfull thinking among companies as the only place I have seen or heard this is when it is aimed at customers. From a customer standpoint it would be better worded If I like it I tell others. If I dont like it I just keep quiet and go shop elsewhere. If I don't like it I also tell others (so they will not have to have a bad experience also). The customer owes the company nothing. It is the company's responsibility to get the word out and to recognise its products failings and fix them. -- -- Brian Hanson -- brh@cray.com